3 resumes found

"I am a medical supplies/pharmaceuticals sales-oriented professional with expertise in client relationship management, customer satisfaction and retention, and people management. I possess astute business knowledge, and I have experience contributing to retail business while delivering improvements in processes, productivity, and costs". Skills • WHMIS Certified • First Aid, CPR certified • Bilingual (fluent in English written, spoken, reading and listening) Arabic (first Language) • Punctual, dependable, reliable • Excellent relationship building skills • Ability to work well in teams and individually • Ability to work well under pressure • Knowledgeable of software programs that include Microsoft Word, Access, PowerPoint • Experienced in clerical duties • Handled customer inquiries and assisted them in a professional manner • Strong organizational skills, ability to prioritize and complete tasks with speed and accuracy • Provided quick and efficient service to customers • Demonstrated professionalism while dealing with customers • Accurately handle cash and credit card transactions

Driven nursing professional with 31 years' experience in nursing care environments. Talented at conducting patient assessments, developing individualized care plans and implementing prescribed orders. Successful at delivering high-quality patient care to advance recovery goals and improve overall health.Calm and deliberate provider of general nursing services despite high-stress, emergent and life-threatening circumstances. Flexible problem-solver with commitment to patient satisfaction, adapting to individual patient concerns while providing top-echelon care. Highly collaborative team member with commitment to seamlessly executing physician-ordered recovery plans eliminating redundancies. Reliable, ethical healthcare providers with ability to stay calm and intervene during crises, facilitate groups and educational seminars, and collaborate on multidisciplinary teams. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals.

• Deliver a standard of nursing care commensurate with Australian Health Practitioner Regulation Agency (AHPRA) • To provide a framework for clinical practice by having a sound knowledge of Colac Area Health's policies, procedures and guidelines • Provide compassion, empathy and understanding to patients and their families • Maintain a professional appearance and approach to the role at all times and convey those qualities to others • Be an effective and supportive team member • Ensure confidentiality of patient information. Position Dimension & Decision Making Authority: Key Communication Contacts: Without referral to manager - Contact/Organisation Purpose/Frequency of Contact • Provide routine nursing care/arrange admission process. • Complete electronic maintenance requisitions Unit Manager Identification of operational issues, as needed. After Consultation with manager or others - • Complex nursing issues ANUM Throughout the shift - to ensure effective • Escalating clinical problems communication. • Contacting medical staff by telephone • Telephone enquiries seeking advice. Registered Nurses & Throughout the shift - to ensure effective Enrolled Nurses communication. • Ordering of supplies - routine stock - within instrument of delegation Patients/family/Relatives Liaise with patients/primary cares and Referred to managers or others - extended family in planning and managing All contact with media organisations care needs. • Critical/Sentinel events Other Health Professionals As required to achieve optimal outcomes • Purchase requisitions - non stock/special orders • Complaints • Industrial relations issues • Workcare issues or any injury to staff occurring at work • Decisions outside of position delegation • Decisions outside Colac Area Health policy